Terms of service

The online store site Trailrom.com, was set up by the Trailrom company, which is the operator of this site. Any order under a product appearing in the online store Trailrom .com website requires prior consultation of these terms. Consequently, the consumer is fully informed that his agreement concerning the content of these conditions does not require the signature of this document, as far as the customer wishes to order online the products presented in the framework of the shop website.
The consumer has the option to save or print these general conditions, given that both the backup editing this document are the sole responsibility. The consumer, prior to his order, said that the acquisition of these products is not directly related to his professional activity, their acquisition is reserved for personal use from him. As a consumer, the customer has specific rights, which would be called into question in the event that the products or services acquired through the website would actually related to his professional activity. The online shop set up by the company Trailrom under the website lists the following information: - legal notice enabling precise identification of the company Trailrom .- presentation of the essential characteristics of proposés.- indication property prices in Euros property and, where applicable, charges livraison.- indication of payment terms, delivery, or exécution.- the existence of a right to rétractation.- the validity of the offer or prix.- contract termination conditions when it is permanent or lasting longer than a an.- all this information is presented in French. The consumer states have full legal capacity to engage under these terms.

Article 1:.
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these documents are inconsistent with these conditions.

Article 2: Purpose.
These general conditions are intended to define the rights and obligations of parties under the online sale of goods and services offered by the company Trailrom the consumer.

Article 3: Contractual documents.
This contract contains the following contractual documents, presented in descending order: these terms and conditions; purchase order. In case of contradiction between the provisions contained in documents of different ranks, the provisions of the higher rank document shall prevail.

Article 4: Entry into force - duration.
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary to provide subscribed goods and services, until the extinction of guarantees owed by the company Trailrom.

Article 5: Electronic Signature.
The "double click" consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

Article 6: Order Confirmation.
The contractual information will be confirmed towards e-mail no later than the time of delivery or failing that, to the address specified by the consumer in the order form.

Article 7: Proof of the transaction.
The records stored in computer systems company Trailrom within reasonable security conditions, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

Article 8: Product Information.
8-a: The Trailrom company presents on its Web site the products to be sold with the characteristics required to comply with Article L 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before taking final order of the essential characteristics of products they wish to buy.
8-b: The offers presented by the company Trailrom are valid only within the limits of available stocks.

Article 9: Availability of products.
The order will be executed no later than within 3 days from the next day after the consumer placed his order. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed at the earliest and will have the opportunity to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days at the latest of their payment, or exchange the product.

Article 10: Methods of delivery.
The products are delivered to the address specified by the customer on the order form. The consumer has to check the status of the packaging of the goods upon delivery and report damage to the carrier on the delivery, and the BaraGnouma company within a week. The consumer may, at his request, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form. Regarding shipping, we work with SONAPOST (National Post Corporation, located in Burkina Faso).